Submit a Claim - Instructions

If you contracted to receive payment processing services with Merchants’ Choice Payment Solutions or Woodforest Bank, you may be entitled to a payment. If you are a Former Customer, then you must submit a Claim Form online or by mail to receive a payment. If you are a Current Customer, no action is required.

The deadline to file a claim online is 11:59 p.m. PST on March 4, 2019. Claim Forms submitted by mail must be postmarked on or before March 4, 2019.

No matter which method you choose to file your Claim Form, please read the Claim Form carefully and provide all the information required. Only one Claim Form may be submitted per Claimant, and late claims will not be accepted.

How to File Online

To get started with your online Claim Form, please provide your Identification Number and ZIP Code and click "Login."


How to File by Mail

If you received a mailed Notice, a Claim Form was included. You can also download a copy here. Please read the form carefully and provide all required information. If the information you provide is insufficient to determine whether you are a member of the Settlement Class, your Claim Form may be rejected, or you may be requested to provide additional information. Please send your completed Claim Form to the Settlement Administrator via U.S. Mail to the following address:

Merchants’ Choice Settlement Administrator
P.O. Box 5110
Portland, OR 97208-5110

Remember, Claim Forms must be submitted online or postmarked on or before March 4, 2019.